Clear information about your data.

This website is operated by Vesna Beauty Lounge in Abu Dhabi, United Arab Emirates. Vesna Beauty Lounge is the brand name used throughout this policy.

For privacy questions or requests, email [email protected].

Depending on how you use the site, we may receive:

• Contact details and enquiry content that you submit through the website form or choose to include in an email to the studio.
• Your cookie and privacy preferences, stored locally in your browser.
• Limited technical information needed to keep the site secure and available, such as browser and request information handled by hosting infrastructure.

Please do not include sensitive health information or other unnecessary personal details in an enquiry.

We use information to:

• Respond to appointment requests and service questions.
• Understand your stated preferences so we can reply appropriately.
• Maintain site security, reliability, and performance.
• Meet legal and regulatory obligations where applicable.

We do not sell your personal information or use it for automated decisions that produce legal or similarly significant effects.

Where GDPR applies, we rely on the steps needed to respond to your request, our legitimate interest in operating a secure website, legal obligations, and your consent for optional analytics or marketing storage.

Where the UAE Personal Data Protection Law applies, we handle personal data for clear, specific purposes and use consent where it is required. You can change optional cookie choices at any time from this page.

The consent banner uses local browser storage and a first-party preference cookie to remember your choice. Both are treated as essential to providing the consent experience. Analytics is loaded only after you explicitly enable it. Advertising pixels and marketing tools are not currently used.

Optional analytics and marketing categories are disabled by default. If you opt in to analytics, it records a randomly generated browser and session ID, limited page and section activity, service, contact, gift-card, and booking interest, plus the landing page, referrer host, and approved UTM source or medium where available. It does not send names, email addresses, phone numbers, message content, or the full referring URL to analytics. You can withdraw analytics consent at any time; tracking stops immediately and the stored browser analytics ID is removed.

The site uses hosting and infrastructure providers to make the website available. These providers may process limited technical information under their own security and privacy commitments.

Enquiries submitted through the website form are sent over an encrypted connection to the studio's protected enquiry database so the studio can respond. The current site does not use a server-side email provider to send automated messages.

Anonymous analytics events are retained for up to 13 months. Website enquiries are retained in the studio's protected enquiry database for up to 24 months, and enquiries sent from your email application may remain in relevant mailboxes according to studio practices. We keep information only for as long as it is needed for the purpose it was collected, legal obligations, or resolving disputes.

We use reasonable technical and organizational safeguards, including encrypted connections and access controls appropriate to the information handled. No online service can guarantee absolute security.

Depending on your location and the law that applies, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have the right to complain to the relevant data protection authority.

To make a request, email [email protected]. We may need to verify your identity before responding.

This website is intended for adults and is not directed to children. If you believe a child has provided personal information, please contact us so we can review and delete it where appropriate.

We may update this policy when the site, services, or applicable requirements change. The date below shows when this page was last reviewed. Material changes will be highlighted on the website where appropriate.